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Customer Service

Any question. Any comment.  Any time. 

We solve problems one visitor at a time.  We create opportunities to save the sale.  All in her own language and in her way.  Phone? E-mail? Live chat? At 3 a.m.? Yes.

And you receive constant feedback by product, by type of issue, by market.  So you can see the opportunities. 

Rapid and Responsive

Local Billings clients have access to the most responsive and knowledgeable Client Service team in the foreign internet billing industry. We realize that when our clients are having problems, or are not taking transactions for some reason, it hurts BOTH of us. Therefore, it is our objective to provide instantaneous service to all Local Billing clients. Our strategy is basic. Happy clients make money for themselves and for us. Satisfied clients are long-term clients. When clients are satisfied, then we are recommended to other clients.

Unmatched End-User Customer Service

Local Billings commitment to Customer Service is unmatched in the Internet billing industry. Not only rapid and responsive Customer Service Representatives will explode customer satisfaction levels, we offer this service in 22 languages covering most of the world allowing to increase retention rates. Our end user Customer Service Department operates 24/7, 365 days a year and is either a phone call, a chat, or email away. Our proactive approach to Customer Service is designed to create one hundred percent customer satisfaction. Satisfied customers buy more often, and stay a customer longer. Satisfied customers do not chargeback. Powerful but simple methods that are unmatched!


 
 
January 12th, 2009

Las Vegas
Meet the team in Las Vegas, Nevada.

November 19th, 2008

Los Angeles
Meet Clay Douglass, CEO, and Mitch Platt, President, to find out more on the complete service Local Billing offers and more importantly how they can it help your company grow it's e-commerce revenue.

October 17th, 2008

Panama
Meet Mitch Platt, President and Andrew Hellner, Director of the Entertainment Segment in October in a more personal setting to find out what's new at Local Billing.

September 25th, 2008

Amsterdam
Meet the team in Europe to find our exactly how Local Billing can help grow your international revenue. Lukas Taylor, new account manager will be on hand for the first time to answer any questions.

August 8th, 2008

Miami
Be the first to personally meet the new Local Billing directive team and find out how their world-class knowledge and expertise will ensure Local Billing will deliver on your performance. They will also be on hand to answer any questions.

more...
Please send an email to start@localbillinglimited.com to receive your introduction to Local Billing.

 

Customer Support
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